TERMS AND CONDITIONS
1- General Definitions
This agreement is between you, herein referred to as the Client and we herein referred to as “Peekaboo Ibiza” located in Calle Bartomeu Tur Clapes 17, 07840, Santa Eulalia del Rio, Ibiza for the rental of baby and toddler equipment”.
The Client recognizes the baby equipment rented from Peekaboo Ibiza shall be used for personal use only. It is strictly prohibited to lend or to sublet material to third parties.
By signing and accepting the terms and conditions of this rental agreement the Client acknowledges that they have read, understood and agreed to the terms stated below.
2 – Reservation and payment
You can make a reservation via our website www.peekabooibiza.com or e-mail [email protected] The reservation should be made at least 48 hours before the start of the rental period. Once the reservation is made, Peekaboo Ibiza will send a confirmation email detailing the order and the rental terms and conditions.
Payment has to be done at the time of making the reservation. Payment can be done via PayPal or credit card. In the event the initial rental period is extended, the remaining amount should be paid latest on the pick-up day.
We accept cash payment upon delivery provided its pre-agreed via email and the client is present to collect the items. If the client fails to pay, Peekaboo Ibiza reserves the right to render the rental agreement void and will not leave the rental baby equipment.
The renting of equipment is subject to availability. The pictures and text on the website are not contractual, and there may be slight variations in colour or models that will not affect the quality of the equipment nor the contract; in case there are variations, these will be duly notified to the Client before confirming the reservation.
3 – Deposit
A refundable deposit is charged depending on the item that is rented. The deposit must be paid upon receipt of the equipment and will be refunded to you when the equipment is being returned in good condition and on the agreed time.
The deposit will be returned to you in full provided the equipment is returned to us on the last day of hire in the same condition as you received it, normal wear and tear excepted. If the equipment is returned to us late, we shall be entitled to retain the deposit until the equipment has been returned to us.
If an item (or parts of an item) is/are are lost or damaged up to the point that it affects its normal use or function, you are responsible to bear either the cost of repair or replacement, whichever is cheaper.
If the cost of repair or replacement is higher than the deposit, you have to pay the difference either in cash or via transfer.
4 – Cancellation by client
In order to cancel the reservation, a written cancelation notice must be sent to [email protected] during the hours of 09:00 to 20:00.
If the reservation is cancelled within 3 to 1 days prior to delivery, we will provide a 50% refund. If the reservation is cancelled on the start date of the reservation, we will not provide any refund.
The reservation can’t be cancelled once the rental period has started, unless otherwise agreed by both parties.
You can always make changes to the reservation providing this has been agreed by both parties in writing. Baby equipment will be subject to availability.
If the items are being returned before the pre agreed return date, no credit will be given for unused days.
5 – Cancellation by Peekaboo Ibiza
Once a reservation is confirmed, we reserve the right to refuse to rent or cancel the reservation at any time before delivery in the event the equipment becomes unavailable (due to insufficient stock) or that we can’t provide them on the dates at the times reserved. e.g., force majeure, illness, accident or other reasons for unavailability, etc.)., failure of payment before the delivery date.
Once you have been notified by us that we are cancelling your reservation in accordance with the above terms and conditions, any sum debited to us will be re-credited to your account as soon as possible and in any event within 30 days of the cancellation of the contract between us
6 – Delivery and return of equipment
The rental period starts on the date on which the client has received the items. The items will be delivered in good condition and with proper packaging and user/ instruction manuals. Upon receipt of the equipment you will check the items to ensure everything is in good working order, not damaged and that they correspond with the items you ordered. If this is not the case, you must contact us immediately and we will try our best to substitute the items within 24 hours. If we can’t substitute the items, we have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the items in question.
Upon receipt of the equipment, and everything is in order, you must sign a delivery receipt stating the equipment has been delivered in proper working order and it must be returned in the same condition normal wear and tear excepted. Examples where items are considered excessively dirty include but not limited to is when they are returned with stuck-on chewing gum, crayon markings, paint, arts and crafts glue, markers, pen ink, dried food and beverage, vomit, potty accidents, deep scratches, missing parts.
You are responsible for the assemblage of the equipment where needed. We will provide instruction/ user manuals for your reference.
If the pick-up address is different from the delivery address the client must inform us at least 48 hours in advance.
The agreed delivery time is not contractual, and we reserve the right to change it any time in case necessary or in case of force majeure. The client or a representative (agreed in writing between both parties) must be present during delivery and sign the delivery receipt. If the client is not available at the agreed date and time, we will try and contact you to set up a new delivery appointment. In this case we reserve the right to charge extra delivery fees. If we can’t reach you on the pre agreed delivery day to set up another delivery appointment, we reserve the right to cancel the contract and rent out the equipment to other parties.
In case of events out of our control and cases of force majeure (strikes, storms, delays in delivery by other client, etc.) Peekaboo Ibiza may be obliged to delay or cancel delivery, in which case it cannot be held liable for any direct or indirect consequential loss damage or expenses (including loss of profits, business or good will) or their direct or indirect consequences. We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the equipment in question.
All equipment used by babies and children must be used under supervision of an adult at all times
7 – Instruction manuals
The client will receive the manufacturer’s instruction manuals for any baby equipment rented.
The client agrees to read the aforementioned manuals in order to become familiar with and properly use the equipment for its intended use.
The manuals shall be returned in good condition by the client otherwise a €10 reprinting fee shall be charged.
8 – Liability waiver
By accepting and using the baby equipment, the client and any user, acknowledges that the equipment is being used at their own risk of loss or injury of every kind or nature. The client assumes all responsibility for rented equipment while in client´s possession.
Peekaboo Ibiza and its employees, owners and affiliates will not be held responsible for accidents, injuries or damages caused directly or indirectly by the use or misuse of the hired equipment. The Client and any user agree to hold harmless Peekaboo Ibiza and its employees, owners and affiliates, from any liability, injury, death, property loss or damage which may result directly or indirectly from the use of the rental equipment. They further agree to indemnify the owner, Peekaboo Ibiza, its employees, and affiliates for any loss, damage and costs, as well as those which may result from claim or law suit for personal injury, death, property loss or damages related in any way to the use of the rental baby equipment.
These terms and conditions are governed by Spanish Law